Cancelling xfinity tv service. You can still use Netflix and similar with your own streaming device or SmartTV. I actually had to read the websites code for this and YIKES that's probably Feb 18, 2025 · Explore five ways to cancel your Xfinity service, all listed here. Apr 9, 2025 · I've been trying to cancel my TV & phone service for awhile now, having spoken to two live agents in the Xfinity app who have ensured me it was handled. How long will it take? Here is the except right from xfinity website " Going Out of Town for a While? If you’ll be away from your home address for an extended period of time, we can put your Xfinity services on hold while you’re away. It was such a a bad time that I got CenturyLink fibre and am canceling my service. Alternatively, in-person cancellation at a store is faster but requires physical presence and preparation such as bringing equipment and recent statements, making the process moderately difficult for the average consumer. Jun 30, 2025 · Cancelling Comcast service often requires a phone call to 1-800-XFINITY with long hold times reported (1-2 hours). I'm paying over $350 monthly for my bill and thinking about switching to Youtube TV. Other people may be moving out and have no choice but to cancel Xfinity Feb 16, 2025 · Need help canceling your Xfinity Internet? Here are 5 ways to cancel and return your Xfinity Equipment. I’m currently looking into removing the TV service w/ X1, while keeping internet, as I don’t use the TV service enough to justify paying for it. You can cancel TV service while keeping internet, switch to a lower internet speed tier, or negotiate promotional pricing. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat Jan 24, 2025 · I simply want to cancel TV, but keep internet service. Want to ditch cable but keep your Xfinity internet? Learn how to cancel your TV service while maintaining your high-speed connection. How do I cancel Now TV without cancelling the internet service? Feb 13, 2024 · Cancelling Your Service If you cancel your Xfinity TV Service, but still have Xfinity Internet Service, you will still have access to Purchased Content through your Flex Boxes, but not through any other Boxes. Jan 11, 2023 · Hello, I canceled my service, effective this past Sunday, but everything is still on and functioning. If you need to cancel, schedule a call or visit an Xfinity Store. service. May 3, 2025 · I called to cancel my service yesterday on 05/02/25. Dec 26, 2024 · I am out of contract and I don't see on the website how to do this. What happens to Xfinity Mobile when you In this guide, you’ll find everything you need to know about canceling Xfinity services such as internet, cable TV, home phone, or mobile phone. If you want to move on from Xfinity, you can cancel the service using the guidelines provided below. Although the process itself can be simple, you should know the multiple options Jul 30, 2024 · Are you canceling your Xfinity internet service? Follow this guide to cancel your Xfinity internet service efficiently and avoid any unnecessary charges. This will ensure a smooth cancellation process and help the customer service representative you’ll be chatting to assist you effectively when you contact Comcast Xfinity for your cancelation request 19 votes, 59 comments. Simply contact Xfinity customer service to inform them that you want to cancel your TV service but retain your internet service. How to Cancel Your Comcast Service In-Person Xfinity customers who are not able to contact the company by phone or visit their website are able to cancel their service at their local Xfinity retail store. Find out the steps to switch to internet-only service and continue enjoying high-speed internet without cable TV. The site fails to respond, virtual assistant can’t help me, Learn how to manage your NOW subscriptions. Canceling has been such a hassle, that this is the only way I have of cancelling - notifying the company via a forum post. Understanding your contract, evaluating your viewing habits, and contacting Xfinity customer service are vital steps. Dec 5, 2024 · I provided the NetGear to project the internet within our home. I have tried Xfinity chat and app but just go in circles and do not receive any useful information or assistance. Talk to an agent and mention “seasonal plan” so we can help. Please help! Mar 22, 2021 · Prorated bill after canceling service for most of the month? I canceled all my TV service and handed in three TV boxes in the first week of March, lowering my bill from $252 a month down to $109 a month. Why You Might Want to Cancel Xfinity People Jan 19, 2024 · Learn how to change, transfer, uprgrade, troubleshoot, or cancel your Xfinity services, including internet, cable TV, and home phone. The chatbot won't connect me to anyone when I say I want to cancel my service. The price has become outrageous. -based Internet provider and cable TV service provider that used to be known as Comcast. How do I do this? May 6, 2025 · I want to cancel my cable tv service but keep my internet service. So I went to Jun 12, 2023 · Gather your account details, such as your account number, contact information, and billing details. Jan 24, 2023 · Hi, Wondering how I can go about cancelling my TV service but keep my current Internet plan (1G). I want to cancel my internet service but keep my current cable TV plan and equipment. The service is still on and i seriously need it turned off now. You can cancel any time through your Xumo Stream Box, online account, by contacting us, or by visiting an Xfinity Retail Store to return your Xumo equipment. Aug 4, 2023 · First of all, you need to log into your Comcast email within 90 days of canceling the service. If your new area is Get online support for Xfinity products & services. If you’re planning to cancel your Xfinity service, this comprehensive guide will help you navigate the process. This landmark regulation, designed to overhaul how businesses manage customer agreements, will directly impact broadband and cable […] Apr 6, 2025 · I would like to cancel my Xfinity TV but keep internet and mobile for now. This article provides a detailed guide on how to disentangle your Xfinity services, specifically canceling your cable television subscription while retaining your internet service. Xfinity offers internet-only plans for customers who no longer wish to have a cable TV subscription. This guide breaks it all down in a simple way. Here’s the lowdown: Returning Equipment When you cancel, don’t forget about the Service Restored: If your Xfinity services are restored before your appointment, you will get a message asking if you want to keep or cancel the appointment. Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request). I see than on April 1, my account says I am still going to be charged $252. To keep your email account active, you’ll need to log in using Comcast’s email website or a third-party email app a minimum of once every nine months. Mar 25, 2025 · Yes, you can cancel Xfinity TV service and keep your Xfinity Internet. I am considering changing internet providers due to the high cost of the service with Xfinity. If you cancel both of these Services, you will no longer have access to Purchased Content through your Boxes. This 2024 guide will walk you through everything you need to know to cancel your Xfinity internet subscription, ensure no early termination fees, return equipment, and consider alternative providers. Pick a cancellation date, often the last day of your billing cycle. So today we are […] Jan 9, 2024 · Xfinity, a renowned name in the realm of digital entertainment and connectivity, offers a plethora of services, including TV and internet. Chat with us online. How can I do it? I prefer doing it by sending an email or filling in a form rather than calling by phone. If you signed up for a 12-month agreement Jun 14, 2025 · How do I cancel internet service online?Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. They said that their bill is going up $22 with Xfinity and they're looking for alternatives in either Fubo or Sling. Depending on your specific subscription type, there are multiple ways to cancel without any hassle. If you'd like to cancel your service for any reason, you’ll need to return your Xumo Stream Box. Xfinity, a popular provider of internet, TV, and phone services, has a few hoops to jump through, but don’t worry. Manage appointments through your account online Aug 9, 2022 · Your Options To cancel an Xfinity internet, TV, home, cell, or bundle plan, there are a number of options available to you. I called to ask a CS rep how much I'd be saving to cancel TV and I had a hard time understanding them and the line connection wasn't great and they spent the entire time asking me if I want to add this or add that or change my mobile service to xfinity. Dec 13, 2023 · Unfortunately, cancelling your Xfinity service will take you at least an hour. Here's what to know. We never use it. This article gives helpful details about features, billing, and rental equipment when canceling Xfinity services. Sounds like too much work? BillSmart can lower your Xfinity bill and save you $352 on average. Xfinity provides a wide range of services, including internet, cable TV, phone, and home security systems. Feb 16, 2025 · I would love to assist with your request to cancel your TV service and keep internet active. Feb 29, 2024 · Conclusion Modifying your Xfinity TV service, whether by canceling it or exploring downgrade options, is a viable way to align your home entertainment with your preferences and budget. That's a tad ambiguous unfortunately. NOW Internet: Manage your plan and devices Feb 16, 2024 · Xfinity service cancelation can be quite a thing to worry about if you don't know much about the service. However, the service charges still appea Nov 18, 2022 · Here's some ways you can cancel your voice plan (Taken from Xfinity's Support Page) Request a call back. Dec 18, 2023 · Canceling your Xfinity internet service can seem confusing, but with the right information it can be a straightforward process. Sep 17, 2025 · I already canceled my Xfinity TV service and didn't know I needed to cancel Hulu subscription first. Anything I want to know about my account is readily available. This guide ensures an easy and efficient cancellation process without having to pay termination fees. There are five ways to cancel your Comcast service although calling or chatting is the best way to cancel. What happens to my purchases if I disconnect Xfinity service? Viewing purchased titles on your TV requires a subscription to Xfinity TV service with access to Xfinity On Demand. May 4, 2024 · If I cancel Xfinity TV service, and change my mind later, will Xfinity be willing to reactivate my cable card? I plan to just leave the cable card in my TiVo, rather than return it to them. There is a $25 line access fee for each active line if you don't have an active Xfinity Feb 22, 2023 · If you've cut the cable TV cord and switched to streaming, avoid this simple mistake to save money every single month. Why You May Want To Cancel Xfinity There are a few common reasons you may want to cancel your Xfinity service Moving: If you are relocating to a place that is not covered by the Xfinity connections, you will need to cancel. Mail a cancellation request, including your first and last name, service address, account number and phone number Dec 6, 2024 · Hello, I am trying to cancel my Xfinity home internet service. Avoid fees, return equipment, and ensure a smooth cancellation process. Transfer Service (for moves) Sep 2, 2024 · Need to cancel your Comcast Xfinity Internet service? Follow this step-by-step guide to terminate your service smoothly and avoid common pitfalls. This guide explains the best ways to cancel—online, by phone, or in person—and what to expect regarding fees, equipment returns, and more. I'd be more than happy to review your account to see what's causing you to have such a difficult time to disconnect your services. But honestly, if you’re only checking your email a handful of times a year, do you really need it? How to cancel StreamSaver™ — Xfinity help Follow these steps to cancel your StreamSaver™ subscription online from your Xfinity account. Please tell me how to do this. You can call Xfinity directly, visit your local Xfinity store, chat online using Xfinity’s chat service, or fill out a cancellation form. Here’s a more in-depth look at Jan 18, 2025 · Does anyone know how much the early termination fee is when cancelling an xfinity home internet contract? Aug 3, 2023 · @user_849eab, Thank you for reaching out through Xfinity Forums with your question. Dec 7, 2021 · So I would be cancelling TV package, returning my X1 box and my remote box for the bedroomI would rely solely on the Xfinity Streaming app and I would be paying only for internet and the equipme Jun 9, 2025 · Hello, @user_lmsbby thank you for reaching out over Xfinity Forums. Oct 21, 2024 · Cancel TV but keep Internet I would like to cancel Xfinity TV but keep Internet and Voice. 5mm+ to date. S. However, universal coverage is not a thing, and you might have to change or cancel Xfinity internet service when you make big decisions. Question • Updated 8 months ago 116 1 1 3 Responses Oldest First Selected Oldest First Aug 13, 2025 · Thinking of moving or switching your Xfinity internet service? Allconnect's guide to transferring or canceling service will help you. I asked chat support, and they said to call "1-800-XFINITY… Sep 10, 2023 · Whether you're tired of experiencing issues or you're simply planning to move somewhere that lacks service, there are multiple ways to cancel Comcast Xfinity. Please deliver instructions on how to remove a certain service that doesn't involve more obstacles or trying to Dec 14, 2023 · Learn to cancel your Xfinity/Comcast subscription effectively. Jul 9, 2023 · I purchased Now TV along with the internet service. Apr 21, 2025 · Starting May 14, 2025, canceling cable TV and internet services is set to become significantly easier for millions of Americans, thanks to the Federal Trade Commission’s (FTC) new “negative option” rule, also dubbed the “click to cancel” rule. Internet and TV. To send a Direct Message Jul 2, 2025 · For many, maintaining a high-bandwidth internet connection remains paramount, while the perceived value of linear cable television diminishes. Eventually I just thanked them and moved on. Nov 26, 2023 · As always, pay close attention to your final bill after canceling to make sure you’re not overcharged and that the service was canceled. Aug 18, 2025 · Canceling a service like Xfinity can feel like navigating a maze. Here is our guide on handling this whole process with a few tips in the mix too! Oct 31, 2024 · Hi, I would like to cancel all my comcast services. I read it often takes 48 hours before the services are switched off but since we are a few Oct 13, 2022 · You must return Comcast equipment when you cancel the subscription or switch to a new plan that doesn't require it. You've contacted the right place for assistance, and want to answer your question for you in regard to cancelling Xfinity service and keeping Xfinity Mobile. So, the million-dollar question pops up: “Can I cancel Xfinity TV and keep Apr 9, 2024 · Xfinity is a U. Leading me to believe that they want me to speak to customer Jan 16, 2025 · I want to cancel my cable tv (X1 TV) but keep my internet and phone. To avoid standalone mobile fees on your Xfinity Mobile bill, you must keep either Xfinity Internet, Voice, or TV service. Just FYI though that if you ask them to switch your existing account to standalone internet, they will probably tell you that would be more expensive than the tv/internet bundle. How to cancel StreamSaver™ If you signed up for StreamSaver™ online through Xfinity and would now like to remove it, here’s how: Go to the Entertainment Management page on xfinity. We’ve saved our clients $1. Oct 12, 2023 · Learn how to easily cancel subscriptions on Xfinity using different methods such as online, over the phone, through the app, and more. Whether you’re ending your service due to moving, switching providers, or Oct 4, 2019 · Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. Reduce Your Bill/Downgrade Contact Xfinity retention specialists to explore downgrade options. Feb 16, 2024 · To cancel, contact Xfinity support options from above and specify which services to cancel – internet, TV, phone, or a combination. May 18, 2024 · How to cancel Comcast cable TV: The best way to cancel Comcast is to call 1-800-XFINITY (1-800-934-6489) Want new options to watch your favorite TV channels? Next, here are the channels each service offers: *Sling TV will allow you to stream one or three streams at once, depending on what package you sign up for. Mar 19, 2023 · If you've moved and your new address doesn't qualify for Xfinity Internet, Xfinity Voice or Xfinity TV, or you cancel these services for any reason, you'll see a $25/month fee per line on future Xfinity Mobile bills. I understand that I may incur early termination fees as I had recently downgraded the TV package portion of the Xfinity plan. There's no way to cancel it because there's no need to. Manage your Peacock subscription on Xfinity If you sign up for Peacock through your Xfinity X1, Xumo Stream Box, or Xfinity Flex TV Box, you’ll be billed by Xfinity, and you can manage your Peacock subscription plan through your TV Box! This includes viewing, upgrading, downgrading, or canceling your subscription. But let’s face it, sometimes we find ourselves in a pickle, needing to tighten the old belt or simply realizing that the TV service is gathering more dust than viewership. We certainly wouldn't want to lose you as a customer, but we do know the importance of understanding the billing associated with your account. If you move to an area where other Xfinity services aren’t available or cancel them, you can still keep Xfinity Mobile, but you'll be charged a $25 monthly standalone mobile fee. Xfinity Home is not a qualifying service. Parented by the telecommunications titan Comcast, Xfinity offers TV, Internet, and telephony services. If you’d like to save money on your Xfinity bill, click the link below. I want to know the following: 1) how do I cancel the internet service? 2) Can I use the new internet service with my Xfinity Streaming service? and 3) Will I need a new box for the TV? Hi All, I currently have Gigabit internet and the Ultimate TV package with X1. I need to cancel my xfinity (comcast internet) services, but when I do online chat with an agent, they say I have to call. May 5, 2025 · Xfinity from Comcast remains one of the best internet service providers you can count on today. Then, come to Community Phone for better service. We are always happy to help go over new package options with you. Sep 27, 2022 · Are you desperately searching for a way to cancel your Xfinity services that you don’t use anymore? Dec 21, 2023 · Xfinity Service Canceling other Xfinity services, like TV or phone, is like deciding to change your regular coffee order – it needs a bit of thought. Among the many advantages, you would love the versatile plans and reliable speeds. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address. Dec 26, 2024 · I am looking to cancel my Xfinity cable service effective January 1st, 2025 but keep my internet service Anyone know if I can cancel internet and still keep Xfinity Mobile? I am thinking of canceling internet and signing up in my wife's name so I can get the new customer discount. How do I can my Hulu subscription now before it renews? Sep 8, 2024 · user_bfyzbq Thank you so much for making a post for help with options to remove your TV services. Manage your account Use the NOW Portal to make changes to your NOW subscriptions. Although a household name, Xfinity may not be the perfect solution for all users, which might prompt them to end their subscriptions. Provide your full name, service address, account number, and phone number to verify your identity. Feb 25, 2021 · Hello @BrandonT1! You are asking a very important question. Jul 10, 2025 · Thinking about cancelling your Xfinity service? Whether you’re switching providers or simply cutting back on expenses, ending your Xfinity subscription doesn’t have to be difficult. Many customers save significantly by canceling cable TV and keeping only internet service. Jul 2, 2025 · Whether you want to cancel your Xfinity service over the phone or online, we’ll help guide you through the breakup. We’d love to make your Xfinity service work better for you. You have to call them to cancel (or visit the nearest Xfinity store and cancel in person, if returning equipment). (Though I don't know what they do if you don't return it. Can someone help me? Thank you. Learn how to modify or cancel your Comcast Business service effectively with this comprehensive guide. Jul 13, 2020 · The Xfinity Stream Beta service is a no-extra-charge part of your TV service. Visit your local Xfinity Store. Plus, discover alternative TV providers if you're considering a switch. But while some of its services can be quite amazing, they may also be expensive, and you may decide to cancel the plan and look for a cheaper option. Oct 14, 2021 · If you cancel your TV service, you cannot stream Xfinity TV. For purchase options, see How to buy NOW products. NOW Mobile: Add another line, upgrade or exchange your device, and more. If you want to cancel your TV service subscription, call them at the phone number on your bill or 1-800-Comcast, or visit a Service Center or Xfinity Store. The price of an Early Termination Fee (ETF) can be different depending on the type of agreement you have set up, as well as how far into it you are. Do they start charging an inactive equipment Jul 28, 2025 · I have been trying for multiple days to cancel my internet service. In fact, you may already have most, if not everything, you need. Jan 5, 2024 · Can you help me cancel any and all services I have except my internet? Feb 24, 2024 · Service Cancellation Spent two days trying to cancel auto pay. They can assist you in making the necessary changes to your account. Get any confirmation numbers. Except how to cancel TV service. It sends me a redirect page which brings up how to Sep 19, 2024 · While cable TV still has some great shows, you no longer need to pay through the nose to get them — not when you can cut the cord. Find help & support articles, chat online, or schedule a call with an agent. The provider has many plans, which range from 50 Mbps to 2,000 Mbps. I’ve never had any service to my home this difficult to cancel. Looking to Cancel your Xfinity Account? We hate to see you go, but if you have to cancel, we’ll help make it easy . Whether you’re moving, switching providers, or just cutting costs, knowing the right steps makes the process smoother. If I cancel Xfinity cable but keep their internet, will they put a cap on my internet usage? This is actually a question for my parents who are considering leaving Xfinity cable but keeping their internet with them. I sincerely apologize for the inconvenience you've had attempting to cancel your service. Canceling Xumo Stream Box will have no effect on your Xfinity Internet service. If you’ve bundled these services, it’s like untangling headphones; you need to be patient and careful. Yes, you can cancel Comcast TV/internet service and keep Xfinity Mobile service. I… I'm trying to cancel Comcast's cable internet so I can switch to fiber internet. Apr 22, 2024 · I believe Comcast is deliberately making it difficult to cancel services. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. May 22, 2024 · Xfinity is a popular internet and cable TV service provider, while Xfinity Mobile is a mobile virtual network operator (MVNO) available to subscribers of Xfinity Internet. Learn how to cancel your Xfinity TV service while keeping your internet connection. Aug 2, 2023 · Good morning, u/user_9e74b8. From the Xfinity app I was able to find ways to downgrade my TV package, but not remove it completely. com. Learn how to continue using your Xfinity Email if you've disconnected your service. Feb 10, 2025 · I would like to cancel the remaining TV service and close my account. Try these steps to manage NOW prepaid products, including NOW Internet, Mobile, and NOW TV & Streaming. Jul 16, 2023 · With 2 Xfinity accounts and endless options and categories, I have found that trying to present a particular question is very difficult. Shouldn't my bill for March be prorated based on my new service level? Feb 22, 2025 · I want to cancel my cable, but keep my Internet Nov 20, 2024 · Learn how to cancel Xfinity Internet with this step-by-step guide. If you've decided to cut the cable TV cord but keep internet service from your cable provider, don't let them talk you into paying for a more expensive internet plan that you don't really need Apr 20, 2024 · I need to cancel Voice and the TV plan, but keep the internet service. ocl nyblqp bokrig dk rkjw flpr v9pnhh znv egq qyx6w